Terms and Conditions
1. Lessons
- Driving lessons will be conducted at mutually agreed dates and times.
- Lesson duration is typically [60 / 90 / 120] minutes, depending on the test centre area and the pick up location.
- The instructor will provide a roadworthy, insured vehicle unless otherwise agreed.
- The instructor reserves the right to refuse or terminate a lesson if the Learner’s behaviour is unsafe or inappropriate.
2. Fees and Payment
- Lesson fees are as stated on our website per lesson/hour unless part of a prepaid package.
- Payment is due in advance 24 hours before the lesson.
- Prices may change with reasonable notice.
- Vouchers are available to purchase and need to be used within the expiry date provided.
- Cancellation Policy (48 Hours’ Notice)
3. cancellations
- The Learner must provide a minimum of 48 hours’ notice to cancel or reschedule a driving lesson.
- Lessons cancelled with less than 48 hours’ notice will be charged in full.
- Failure to attend a lesson without notice (“no-show”) will be charged at 100% of the lesson fee.
- If the Learner arrives late, the lesson will still end at the agreed time and the full fee remains payable.
- Cancellations must be made by [text / call / WhatsApp / email] to be valid.
- If the Instructor cancels a lesson, the Learner will not be charged and or a rescheduled lesson at a mutually agreeable date/time.
- Exceptions may be made at the instructor’s discretion in cases of genuine emergency.
4. Learner Responsibilities
The Learner agrees to:
- Hold a valid UK provisional driving licence and present it when requested.
- Inform the Instructor of any medical condition, medication, or changes that may affect driving.
- Wear suitable footwear and clothing for driving.
- Always follow the instructor’s guidance and instructions.
5. Instructor Responsibilities
The instructor agrees to:
- Hold a valid ADI (Approved Driving Instructor) or trainee licence.
- Provide lessons in a safe, professional, and patient manner.
- Ensure the vehicle is insured, taxed, and roadworthy.
- Maintain confidentiality of Learner information.
6. Driving Tests
- Use of the Instructor’s car for a driving test is subject to availability and additional fees.
- The instructor reserves the right to refuse use of the vehicle for a test if the Learner is not test-ready or the vehicle is unsuitable on the day.
- Test fees must be paid in advance, they are the normal hourly rate
7. Behaviour and Safety
- Abusive, aggressive, or inappropriate behaviour will not be tolerated.
- Lessons may be terminated immediately without refund if safety is compromised.
- Alcohol or drug use before a lesson will result in cancellation without refund.
8. Liability
- The instructor holds appropriate motor and professional insurance.
- The Learner is responsible for fines or penalties incurred due to their actions while driving.
- The instructor is not liable for test failures or delays caused by external factors.
9. Termination
- Either party may terminate lessons at any time with reasonable notice.
- Any unused prepaid lessons may be refunded at the instructor’s discretion.
10. Data Protection
- Personal data will be stored securely and used only for lesson administration.
- Information will not be shared with third parties without consent unless legally required.
